Legal

Who we are

Our website address is: https://lexieadape.com. Lexieadape.com collects, uses and is responsible for certain personal information about you.

Your privacy is important to Lexieadape.com. Please read Privacy Policy carefully as it contains important information on who we are, how and why we collect, store, use, and share personal information and your rights in relation to your personal information.

Children’s Online Privacy Protection Act

This website and any products and services offered herein are not intended for persons under the age of 13. Lexieadape.com does not knowingly collect information from anyone under 13 years of age.

Lexieadape.com prohibits children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information.

Lexieadape.com will not knowingly collect personally identifiable information from children under 13. If Lexieadape.com learns it has any information or content from anyone under the age of 13, it will delete that information.

Personal Information We Collect and Use

A. Information Collected By Us

Lexieadape.com may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up for newsletters / e-mails or the Lexie Adape Community, free gifts, register for a class or presentation, leave comments, order a service or product, fill out any type of form, access private membership pages, or otherwise contact Lexieadape.com via an online form or e-mail. The information collected may include your name, username, birthdays, gender, e-mail, address, IP address, location, phone number, and/or billing information. You are not required to provide any personally identifiable information to merely visit this website.

Lexieadape.com may collect domain information and “cookies” (small files saved on your hard drive by your web browser) to analyze website and advertisement performance, track user patterns, save information from your previous visits and customize your experience. We will ask for your consent to allow us to use cookies. Lexieadape.com or its third-party vendors may collect non-personal information through the use of these technologies. Non-personal information might include the browser you use, the type of computer you use and technical information about your means of connection to this website such as the operating systems and the Internet service providers utilized and other similar information. Lexieadape.com’s systems may also automatically gather information about the areas you visit and search terms you use on this website and about the links you may select from within this website to other areas of the Internet.

If you are located in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as controller of that personal information for the purposes of those laws.

B. Information Collected From Other Sources

We may also obtain the personal information described above (see letter a.) from other sources, such as MailChimp, ConvertKit or other e-mail marketing services. 

C. How We Use Your Personal Information

Lexieadape.com collects such information in order to list all ways information is used and edit as needed to send e-mails and newsletters, fulfill orders, deliver services and products (inclusive freebies), complete customer transactions, answer questions, oversee contests and promotions and improve website performance and customer service.

D. Who We Share Your Personal Information With

Lexieadape.com respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent.

We do, however, share your personal data (in particular your name, e-mail, payment and address details) with our third-party suppliers, credit card processors or shipping companies) or any other person or company if such sharing of personal information is necessary for fulfilling a customer transaction or for the basic functionality of an online service. This data sharing enables them to deliver the goods you ordered directly to you and to otherwise complete customer transactions. Those third-party recipients may be based outside the European Economic Area (EEA) — for further information including on how we safeguard your personal data when this occurs, see Transfer of your information out of the EEA.

Lexieadape.com may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.

If you give Lexieadape.com your permission, it may also use personal identification information for internal or external marketing and promotional purposes.

On occasion, Lexieadape.com may collect personal identification information from you in connection with optional contests, special offers or promotions. Lexieadape.com will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. We will ask for your consent to such disclosure and use of such information, prior to your participation in the contest, special offer or promotion (upon subscription to the website, the Community or the newsletter).

We will not share your personal information with any other third party.

E. Whether Information Has To Be Provided By You And Why

The provision of personal data (such as those described in letter a. above) is required from you to enable us to send e-mails and newsletters, fulfill orders, deliver services and products (inclusive freebies), complete customer transactions, answer questions, oversee contests and promotions and improve website performance and customer service. However, we do not require you to provide any personal data in order to simply visit the webpage (without subscribing to Lexie Adape Community, the newsletter, or another service we provide on our webpage). We will inform you when we collect it whether you are required to provide the information to us.

F. How Long Your Personal Information Will Be Kept

We will retain any personal information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) retaining the personal information is no longer necessary to achieve the purpose or purposes for which the personal data was processed.

Notwithstanding the previous paragraph, we may retain your personal data where such retention is required for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.

G. Reasons We Can Collect And Use Your Personal Information

Lexieadape.com collects and uses your personal information for the following lawful bases or to further the following legitimate interests: to send e-mails and newsletters, fulfill orders, answer questions, deliver services and products, complete customer transactions, oversee contests and promotions and improve website performance and customer service.

Use And Transfer Of Your Information Out Of The EEA

Third parties with whom we might share your personal information as explained above may be located in the United States, the EEA or other countries. Please be aware that any information you provide will be transferred to the United States and may also be transferred to another country outside of the country you are located in. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.

These countries do not have the same data protection laws as the United Kingdom and EEA. In case the European Commission has not given a formal decision that such countries provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be protected by appropriate safeguards, namely:

the use of standard data protection clauses adopted or approved by the European Commission as permitted under Article 46, paragraph 2, letter (c) of the General Data Protection Regulation (GDPR); or binding corporate rules in accordance with Article 47 GDPR permitted under Article 46, paragraph 2, letter (b); or any other appropriate safeguard permitted by Art. 46 GDPR.
The aforementioned safeguards permitted by the GDPR are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information. More information on the applicable safeguards is available under https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/international-transfers/. Furthermore, you will find the relevant GDPR provision under https://gdpr-info.eu.

If you would like further information, see “How to contact us” below.

Your Rights

If you want to unsubscribe from receiving e-mails from Lexieadape.com, you may do so at any time. Each e-mail from Lexieadape.com includes instructions for unsubscribing from these e-mail communications.

If you are covered by the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:

Fair processing of information and transparency over how we use your use personal information
Access to your personal information and to certain other supplementary information that this Privacy Policy is already designed to address

• Require us to correct any mistakes in your information which we hold
• Require the erasure of personal information concerning you in certain situations
• Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
• Object at any time to processing of personal information concerning you for direct marketing
• Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
• Object in certain other situations to our continued processing of your personal information
• Otherwise restrict our processing of your personal information in certain circumstances

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation, available at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

If you would like to exercise any of those rights, please:

Email us

• Provide us enough information to identify you (e.g. your full name, your user name, etc.)
• Provide us proof of your identity and address (i. a copy of your driver’s license or passport and ii. a recent utility or credit card bill or any other documents that provide an equivalent level of proof for your identity and address)
• Provide us with the information to which your request relates.

Keeping Your Personal Information Secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable authorities of a suspected data security breach where we are legally required to do so.

Please note that any comments or information that you post on the website, including the Lexieadape.com membership site and social media pages, become public and third parties may use your information. Lexieadape.com is not responsible for any unauthorized uses by third parties in such context. You disclose such information at your own risk.

Links to Other Sites

You may see advertising or other content on this website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors or other third parties. Any products or services reached through a third-party link are subject to separate privacy policies. Lexieadape.com is not responsible for or liable for any content on or actions taken by such third-party websites.

How To Complain

We hope that we can resolve any question or concern you raise about our use of your information.

If you are covered by the General Data Protection Regulation (GDPR), you may lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

Changes To This Privacy Policy

This Privacy Policy is effective as of November 05, 2024. We may change, modify or update, at our sole discretion, this webpage, its content or this Privacy Policy at any time. Such changes, modifications and/or updates shall become effective immediately upon posting our updated Privacy Policy. Please review this Privacy Policy periodically. Continued use of any of information obtained through or on this webpage or its content following the posting of changes, modifications and/or updates constitutes acceptance of the revised Privacy Policy.

We may use your contact information to inform you of changes to the webpage or its content, or, if requested, to send you additional information about us.

How To Contact Us

If you have any questions or concerns about this Privacy Policy, the information we hold about you, or you wish to change your personal information in our records, please contact us under concierge@lexieadape.com

Force Majeure and Refund Policy

 
A. No party will be liable for nonperformance of any of its obligations under the agreement if its nonperformance was due to a Force Majeure Event as defined in paragraph (B) of this Article, on condition that such party complies with the conditions in paragraph (C) of this Article.

B. A Force Majeure Event shall mean any act of God; war; riot; civil strife; act of terrorism, domestic or foreign; embargo; governmental rule, regulation or decree; flood, fire, hurricane, tornado, or other casualty; earthquake; strike, lockout, or other labor disturbance; the unavailability of labor or materials to the extent beyond the control of the party affected; pandemic; quarantine; or any other events or circumstances not within the reasonable control of the party affected, whether similar or dissimilar to any of the foregoing.

C. Upon occurrence of a Force Majeure Event, the non-performing party shall promptly notify the other party that a Force Majeure Event has occurred, its anticipated effect on performance, including its expected duration. The non-performing party shall furnish the other party with periodic reports regarding the progress of the Force Majeure Event. The non-performing party shall use reasonable diligence to minimize damages and to resume performance.

Refund policy templates

No refunds

Services rendered including “Room Color Story”, and any other Lexie Adape’s online courses, templates and consultations are not refundable. All projects require a non-refundable retainer to begin and the balance is due once the project is complete or in accordance to secure shopping cart terms and contract. Should a client choose not to complete a project, the deposit is kept for work invested in research, client contact, and any other service provided during the time Parties worked together.

Refunds on digital product

Due to the nature of digital products, refunds will not be issued once an order has been placed and product has been downloaded. If you are unable to download the digital product please contact Lexie Adape at concierge@lexieadape.com within 10 of days for assistance.

Downloads are closely monitored to ensure you are able to successfully access purchased digital products.

We recommend contacting us if you have any questions before you purchase.